Working with Us
The Rubber Tree Systems suite of products is deployable in as little as three weeks with out-of-the-box usability and simple ERP integrations.
We can talk about how awesome we are all day long, but we know you want to hear from someone like you.
We recently transitioned to Rubber Tree from another CRM platform. Our implementation with Rubber Tree has been one of the easiest that I have dealt with over my 25-year career at Wyatt Seal. We have only been live on the system for a couple of months and I am continually finding new ways to use the software.
Whether it is to help our sales reps quickly access information about their accounts, stay on track with projects, or allow management to view critical information to drive decision-making processes, Rubber Tree has already proven to be a valuable addition. With our previous processes, determining sales for each of our sales reps could take up to a week of writing complicated queries. Now with Rubber Tree, I was able to get this information within minutes.
But overall, the biggest factor in making this transition successful has been the people. Every single person that I have spoken to at Rubber Tree has been professional, helpful and friendly. They are willing to go the extra mile to make sure that the software is doing what we expect it to do. They have also been willing to work on enhancements to the software. This has been the biggest change for us. We feel like Rubber Tree is a true partner.
Scott McMillian / Manager / Wyatt Seal
Solutions Made by and for the Industry
Implementation
Software implementation can be tough, which is why our team works hard to make getting started with Rubber Tree Systems easy and seamless. We strive to make this the simplest implementation you experience with a new software platform.
Our process is simple: We need a connection to your ERP system, information on your business rules and someone to help us verify the data.
Training and User Adoption
Our training and user adoption team strives to create a positive experience for users and to make sure your whole team is comfortable with the platform. Our user experience focuses on simplicity and ease of use, so even non-technical users can become proficient with the products.
Training admins and users is included in the monthly subscription cost.
Support
Unrivaled customer support has been our focus at Rubber Tree Systems since day one. All our team members truly want to provide a great customer experience and make your work-life easier.
We are proud of our consistently high customer support ratings: 99.4% since 2018. Support and customer-requested enhancements are included in our monthly subscription and we do not send any surprise bills. Our support team often takes requests from customers and turns them over to our development team for future customer features!
Data Accuracy
Because we have seamless integrations with your ERP platform, our data is accurate to the penny ensuring your users trust the data in front of them. We sync your data multiple times an hour and maintain the latest copy, and we hold enough data to keep your business running if your ERP needs to be shut down for any reason.